Our services are not refundable
Payments for Influcius Pro, credit packs, contact passes for premium brands and booking fees are final once paid, in full or in part. Prices include GST, and every payment gets a GST invoice under Billing in your account.
Cancelling Influcius Pro
You can cancel Pro at any time from Plan in your settings. Razorpay stops charging at once, and Pro stays on until the end of the month you have paid for. There is no refund for a month already started.
Credits
Credits are not money. They are not refunded, used or unused, and they expire on the dates shown on your Credits page: credits you buy last 12 months, credits you earn last 90 days, and welcome credits last 30 days.
Contact passes
A contact pass for a premium brand is final once paid, whether or not the brand replies.
Booking fees
A booking fee is final once paid, whether or not the collaboration goes ahead. What a business pays a creator for their work is paid directly between them, outside Influcius, and this page does not cover it.
If you were charged in error
If you were charged twice for one purchase, or charged for a payment that failed, tell us through Help on any page with the payment reference from your invoice. We return the amount to the way you paid, and banks usually show it within 5 to 7 working days. A payment that failed at your bank is reversed by your bank under the Reserve Bank of India's rules.
Questions and complaints
Write to us through Help, or to our grievance officer, Manan Karnik, at hello@digibreadadvertising.tech.